CUSTOMER SERVICE IS PRIORITY #1
The long-term durability of any successful property management
firm has always been measured by their ability to
service each and every problem quickly and reliably.
When small problems
are overlooked or ‘slipped through the cracks’, it is
often a slip, or lack of caring, knowledge, experience,
or just plain incompetence.
This does not occur at A & N Management.
Because A & N
Management utilizes the latest
systems and procedures designed by professional
property managers, it addresses these challenges and opportunities
directly:
• We carefully keep track of EVERY call using the easiest entry
method available.
• We prepare work orders for each call that requires further
action.
• We can always provide you with reports on outstanding items
that include who is scheduled to perform each service,
when the call came in, and when it will be completed.
A & N
Management maintains a more extensive
filing system than most associations and other management
companies so that they are able to quickly find
thematerials
needed to follow through on the daily challenges
and opportunities that face even association.
Nothing
falls through the cracks .
We prepare periodic reports for all service calls so that we
can review them and provide the board with regular
summaries of service activities. We can prepare a complete service
history record of all calls from any unit owner requiring work
orders.
Enjoy a new level of service that only A & N
Management can supply.
